Privacy policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.lurskinfood.com (the "Site").

It is important that you read this privacy policy, together with any other privacy policies we may provide, so that you are fully aware of how and why we are using your data.

PERSONAL DATA WE COLLECT

When you visit the Site, we automatically collect information about your device, including information about your web browser, IP address, time zone and some of the cookies that are installed on your device. In addition, as you browse the Site, we collect information about the individual web pages or products you view, the websites or search terms that directed you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as "Device Data". We collect Device Data using the following technologies: - "Cookies" which are data files that are placed on your device or computer and usually include an anonymous unique identifier. For more information about cookies and how to disable cookies, please visit http: //www.allaboutcookies.org.- "Log files" track actions that occur on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages and date/time .- "Web beacons," "tags" and "pixels" are electronic files used to record information about how you browse the Site.

In addition, when you make a purchase or attempt to make a purchase through the Site, we collect information from you, including your name, payment address, delivery address, payment information (including credit card numbers, e-mail address and telephone number). We refer to this information as "Order Data". When we talk about "Personal Data" in this Privacy Policy, we are talking about Device Data and Order Data.

Cookies

Cookies are pieces of information that a website transfers to your computer's hard drive for record-keeping purposes. Cookies can make the site more useful by personalizing information for visitors and storing information about their preferences on our site. The use of cookies is an industry standard and they are used to provide useful features to customers (to identify you, personalize our site for you or to help you improve navigation).

Most browsers are initially configured to accept cookies. If you prefer, you can set your browser to reject cookies, but then you may not be able to use all the features of our site.

WHAT DO WE DO WITH YOUR DATA?

When you buy something in our store, as part of the buying and selling process, we collect the personal data you provide, such as your name, address and email address. When you browse our store, we also automatically receive the internet protocol (IP) address of your computer.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

HOW DO WE USE YOUR PERSONAL DATA?

We use the Order Data we collect generally to fulfill orders placed through the Site (including processing your payment information, shipping and providing invoices and/or order confirmations). In addition, we use this Order Data to: communicate with you; analyze our orders for potential fraud risk; and when in accordance with preferences determined by you, provide you with information or advertisements related to our products or services. We use Device Data to help us track potential fraud risks (in particular, your IP address) and to improve and optimize our Site (for example, by carrying out analyses on how our customers browse and interact with the Site and to evaluate the success of our marketing and advertising campaigns).

PAYMENT METHODS

If you choose a direct payment gateway to complete your purchase, our e-commerce platform stores your credit card details. It is encrypted in accordance with Payment Card Industry (PCI) data security standards. Purchase transaction data is only stored for as long as is necessary to complete the purchase transaction. Upon completion of the purchase, your purchase transaction information will be deleted. All direct payment gateways adhere to the standards set by the PCI, managed by the PCI Security Standards Council. PCI requirements help ensure the security of credit card information.

LUR NATURAL SKINFOOD uses third-party payment processors SIBS Payments and PayPal to process payments made for products and services through the Site.

SHARING YOUR PERSONAL DATA

We only share your personal data with third parties to help us use your personal data as described above (for example, the ability to log into Facebook). We use Google Analytics to help us understand how our customers use the Site - you can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/. Finally, we may also share your Personal Data to comply with applicable laws and regulations, in order to respond to legal requests or to protect our rights.

ADVERTISING, MARKETING AND COMMUNICATIONS

As described above, we use your Personal Data to be able to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For more information on how targeted advertising works, you can visit the Network Advertising Initiative's ("NAI") educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. In addition, you can opt out at any time.

YOUR LEGAL RIGHTS

If you are a European resident, you have the right to access your personal data and request that it be corrected, updated or deleted. If you wish to exercise this right, please contact us using the contact details below. In addition, we add that we process your information in order to fulfill contracts we may have with you (for example, if you make a purchase through the Site), or to pursue our legitimate business interests listed above.

we may need additional information in order to help us confirm your identity and guarantee your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to anyone who does not have the right to receive it. We may also contact you to request further information in relation to your request to speed up our response.

DATA RETENTION

When you make a purchase through the Site, we keep your Order Data in our records until you ask us to delete that information. By law, we have to keep basic information about our customers (including contact details, identity, financial and transaction data) for six years for tax purposes.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to exercise any of your rights, please contact us by e-mail at info@lurskinfood.com or by mail at: LUR NATURAL SKINFOOD , Rua da Fonte, n.11, 3200-223 Lousã, Portugal